Delivery Policy

Effective Date: December 31, 2024

At Crescenthato.net, we are committed to ensuring a smooth and reliable delivery experience for our customers. This Delivery Policy outlines the processes, timelines, and conditions associated with the shipment of your orders. By placing an order with us, you agree to the terms specified herein.

1. Delivery Areas

We deliver to most locations within the United States. At this time, international shipping is not available. For inquiries about specific delivery destinations, please contact our customer support team.

2. Processing Time

All orders are processed within 2-3 business days (Monday to Friday, excluding public holidays). During peak seasons or promotional events, processing times may be slightly extended. Once your order is processed, it will be dispatched for shipping.

3. Shipping Methods and Estimated Times

We offer multiple shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days after processing.
  • Express Shipping: Delivery within 2-3 business days after processing.
  • Overnight Shipping: Delivery within 1 business day after processing.

Shipping times may vary based on your location and selected method. Please note that unforeseen circumstances, such as severe weather or carrier delays, may affect delivery times.

4. Shipping Costs

Shipping charges are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs during checkout before completing your purchase.

  • Free Shipping: Available for orders exceeding a specified amount (as indicated on our website).
  • Flat Rate Shipping: For select items, a flat shipping rate may apply.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking number and instructions on how to track your package. Tracking information is updated in real-time by the carrier.

6. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to an incorrect address or unavailability, the carrier may reattempt delivery or hold the package at a local facility. Customers are responsible for ensuring accurate address details at checkout. Additional fees may apply for re-delivery or address corrections.

7. Lost or Damaged Packages

While we take every precaution to ensure the safe delivery of your items, unforeseen incidents can occur:

  • Lost Packages: If your package is not delivered within the expected timeframe, please contact our support team for assistance. We will work with the carrier to resolve the issue.
  • Damaged Items: If your order arrives damaged, please notify us within 48 hours of delivery. Include photos of the damage and packaging for a quicker resolution.

8. Policy Updates

Crescenthato.net reserves the right to update this Delivery Policy as needed. Changes will be reflected in the “Effective Date” above.

9. Contact Us

For any questions or concerns about your delivery, please contact us: